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Requisition Number 13-0115
Post Date 3/5/2014
Title CRM Programmer
City Carmel, IN / Columbia, SC
Description

The primary purpose of this position is to analyze, design and develop new .NET websites and applications and enhance existing systems.

Responsibilities Include:

· Defines system scope and objectives through research to develop or modify moderately complex information systems problems.

· Design, code and implement new Microsoft Dynamics CRM customization change requests to meet the clients changing requirements

· Provide ongoing maintenance and support of existing CRM implementations.

· Designs, codes, tests, debugs, documents and maintains programs.

· Writes, tests and documents the necessary code to implement approved computer programming requests.

· Verifies the accuracy and completeness of coding.

· Provides input for system changes or enhancements, giving primary consideration to the feasibility, maintainability, customer needs and overall cost/benefit and quality requirement.

· Trains customers on the new system as required.

· Documents external system design, writes specifications, and defines procedures for the new or enhanced system.

· Provides time estimates of assigned tasks and compare estimates to actual time spent in order to improve estimating accuracy.

· Reviews and evaluates department standards, procedures and techniques on a continuous basis.

· Recommends possible improvements and/or incorporation into production work.

· Learns new languages or technology necessary to meet the needs of assigned projects and develops skills in systems analysis.

· Participates in the training or development of others, as directed.

· Coordinates the activities of project teams and/or system support teams.

· Completes or assists with detailed project assignments.

· Maintains familiarity with and uses department methodology as appropriate.

· Gains understanding of business needs in assigned project area.

· Studies and documents manual or automated procedures.

· Analyzes alternatives, providing a cost/benefit analysis of each.

· Assists in defining customer acceptance criteria (testing).

· Organizes or conducts meetings or demos.

· Reviews new systems to identify possible modifications, updates, or improvements; and continues to periodically monitor the system.

· Communicates with customers, management, application teams, and application control or development teams throughout the duration of the project;

· Serves as a consulting resource for customers.

· Performs other duties and responsibilities as assigned.

Requirements Education/Training/Experience/Licenses

· Bachelor’s degree in an IT or computer related field.

· Minimum 2-4 years of progressive experience in software development.

· 2+ years of experience in configuring, customizing and deploying Microsoft Dynamics CRM (2011/v4.0) as well as Dynamics CRM-xRM application development using the Dynamics CRM SDK.

· Expertise in developing dynamic reports using SQL Server Reporting Services and integrating it with CRM.

· Experience in writing Plug-Ins for CRM to suit business needs.

Knowledge/Skills/Abilities:

· Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.

· Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.

· Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.

· Ability to effectively organize, prioritize, multi-task and manage time.

· Demonstrated accuracy and productivity in a changing environment with constant interruptions.

· Demonstrated ability to analyze information, problems, issues, situations and procedures to develop effective solutions.

· Ability to exercise strict confidentiality in all matters.

Mobility: Primarily sedentary, able to sit for long periods of time.

Physical Requirements: Ability to speak, see and hear other personnel and/or objects. Ability to communicate both in oral and written form. Ability to travel within the facility. Capable of using a telephone and computer keyboard. Ability to lift up to 10 lbs.

Environmental Conditions: Usual office setting.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. We are also an equal opportunity employer of individuals with disabilities and protected veterans. Please view Equal Employment Opportunity Posters provided by OFCCP here.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at (800) 848-3555 x6702.

ASH is an Equal Opportunity Employer. We encourage minorities, females, veterans and individuals with disabilities to apply.

  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. We are also an equal opportunity employer of individuals with disabilities and protected veterans.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
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