Job Details

Requisition Number 06045 CAE Prog Asst 12/10
Post Date 12/10/2019
Title Program Assistant
City Ewa Beach
State HI
Description POSITION TITLE: Creative Arts & Education Program Assistant
DEPARTMENT: Ray and Joan Kroc Corps Community Center (Kroc Center Hawaii)
SUPERVISOR: Creative Arts & Education Manager

GENERAL STATEMENT: The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is a spiritual, emotional, and physical regeneration of all people.

MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

KROC CENTER HAWAII Vision: Kroc Center Hawaii is a community center where families, individuals, and relationships thrive in the name of Jesus.

POSITION SUMMARY: The Creative Arts & Education Assistant will assist the Creative Arts & Education Manager in duties related to arts and education programming at the Kroc Center Hawaii. This person must possess effective verbal and written communications, ability to multi task, and fill in as a leader or aide when scheduling requires.

The Creative Arts & Education Assistant will have a deep commitment to the mission of The Salvation Army, which will be evident in his or her professional life and the manner in which he or she represents The Salvation Army Ray and Joan Kroc Corps Community Center in the community.

1. Have at least one year experience leading or assisting a creative arts or educational program or related field, or have an equivalent combination of education and experience in these areas.
2. Ability to effectively understand, reflect and communicate the Christian principles, mission, goals, and strengths of The Salvation Army and the vision of the Kroc Center Hawaii.
3. Must live a life of integrity and practice in their own life the Christian spiritual principles and behavior they advocate to children.
4. Must have a genuine holistic concern for children including their spiritual, emotional, social, intellectual, and physical well-being.
5. Maintain a professional attitude and approach to problem solving.
6. Excellent oral and written communication skills.
7. Strong motivational and leadership skills.

1. Have successful experience in assisting program leadership as well as working with parents and volunteers.
2. Previous experience participating in or leading a fine arts program, including but not limited to music, art or dance, or education.

1. Assist in the planning and daily coordination of creative arts and education programs and activities.
2. Assist in the planning and execution of seasonal fundraising events and activities.
3. Assist in the training and monitoring of instructors, aides and volunteers. Will ensure that staff strictly adheres to The Salvation Army mission, the Kroc Center Hawaii vision, and the creative arts and education program policies and procedures.
4. Provide excellent customer service to all of the participants and their guardians, upholding the vision of the Kroc Center Hawaii.
5. Serve as initial point of contact for member inquiries; execute new student scheduling, orientation, and invoicing. Communicate scheduling additions or changes to instructors in a timely and consistent manner.
6. Maintain accurate program rosters; provide context for decisions related to program offerings and pricing. Reconcile payments between third party software and RMS; distribute and follow up on past due payments.
7. Keep accurate monthly and yearly statistics; lead collection, organization and upkeep of registration files, attendance logs, emergency contact information, and liability waivers.
8. Work with instructors, education leaders and program aides to facilitate programs and other recreation activities with professionalism and passion according to training protocol and scheduled lesson plans.
9. Fill in or assist instructors and education leaders in the classroom setting on an as needed basis. Provide support both at the Kroc Center and offsite for community outreach initiatives.
10. Work with Creative Arts & Education Manager to implement programming within or in addition to program guides, handbooks and other collateral pieces throughout the year. Update RMS with new class offerings.
11. Budget, plan and prepare supply orders for creative arts and education program activities.
12. Conduct regular inventory of all instruments, equipment and supplies. Follow policies and procedures to maintain approval of supplies and arrange replacement when necessary. Will maintain strict adherence to the budget.
13. Assist in coordination of field trips and participant team building activities, including selection of destinations in a safe and learning rich environment.
14. Handle disputes with participants, parents and staff in a professional, responsible and calm manner.
15. Complete reports to inform parents of any injury, behavioral issues, dispute, etc. Facilitate any needed and/or ongoing communication with parents or guardians.
16. Coordinate with outside vendors and specialty instructors as needed.
17. Attend all scheduled staff and management team meetings.
18. Perform other assignments/duties as assigned.

1. Have the ability to maintain a self-motivated and self- directed schedule along with the ability to address multiple projects in a timely and efficient manner.
2. Be positive, responsive, detail oriented and have the ability to take projects from beginning through completion.
3. Have the ability to interact with co-workers and the public in a positive, professional manner in conformity with The Salvation Army Mission Statement. The person in this position must be able to cultivate teamwork with staff and the facility as a whole.
4. Must be able to work with people of diverse backgrounds and circumstances. They must be able to work with limited supervision and in a team setting with other professionals.
5. Must be able to exercise good judgment and be comfortable taking initiative with projects.
6. Ability to work in a fast-paced environment and maintain poise under pressure.
7. Respond to crisis situations in a calm and effective manner.
8. Must possess the self-discipline necessary to perform repetitive tasks without lowering quality of work.
9. Able to work with limited supervision, and work in a team setting with other professionals.
10. This employee may also be required to work some weekends, evenings and have a flexible working schedule.

The position requires sitting; climbing and/or balancing; stooping, kneeling, bending, stretching, crouching and/or crawling; standing; walking; manual dexterity and eye-hand coordination; use of vision; pushing/pulling/lifting/carrying 25 pounds and occasionally more than 50 pounds.

The position requires talking to co-workers, clients, vendors; requires written communication to and from co-workers, clients, vendor; talking on the telephone; requires responding to written or verbal requests of co-workers, clients, and vendors; requires training/giving verbal and written instructions; requires receiving verbal and written instructions; requires writing/composing written language; requires reading; requires visiting/working at other worksites; requires communication via the latest technologies.

Equipment: Proficient with current Microsoft software computer programs including Word, Excel, Access, Publisher, PowerPoint, e-mail, internet, and standard office equipment and systems.

Candidate must have a valid driver’s license and insured transportation and participation in The Salvation Army’s Fleet Safety Program on an annual basis.

The candidate chosen for this position will be required to pass a criminal history information check. Conviction of a crime will not automatically preclude employment. The circumstances involved in the conviction(s) will be considered.
The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management.
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

• Interested parties must apply online at

Equal Opportunity Employer. Minorities/Women/Protected Veterans/Individuals with Disabilities.
  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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