Job Details

Requisition Number 20-2598- IMH & Family Services Coordinator
Post Date 10/15/2020
Title Family Services Coordinator
City Honolulu
State hi


Department: Infant Mental Health (IMH)/Family Services
Date: October 2020
Position: IMH and Family Services Coordinator
Reports to: Clinical Director
Status: Full-time, Exempt
Schedule: Monday-Friday, weekends as needed
(Subject to change with or without notice)

General Statement: The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is a spiritual regeneration of all people.

MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by love for God. Its mission is to preach the Gospel of Jesus Christ and meet human needs in His name without discrimination.

FTS MISSION STATEMENT: The mission of Family Treatment Services is to provide a gender responsive recovery environment that is culturally informed, effective, and promotes the spiritual, physical and emotional health of families.

We embrace diversity and are committed to maintaining an environment in which all persons are treated with kindness and compassion. We respect the worth and dignity of each person and seek to nurture that which is best in each of us.

We provide an environment that promotes personal and professional growth and affirms each person’s inherent right to make choices.

We believe that many hands working together in unity foster connectedness and harmony at the family, agency and community levels.

We, by living our core values, support the innate capacity of every person to be a successful and contributing member of the community, and we are successful as an agency.


a. Supervises: IMH/Family Therapist(s)
IMH Interventionist/Family Coach

b. Coordinates with: Joint and Program Management Teams
Clinical & Housing Teams

JOB SUMMARY: The IMH and Family Services Coordinator provides agency wide support in Infant Mental Health competency across departments and disciplines. The Coordinator supervises the IMH/Family Services team directly and collaborates with all clinical and management teams, as well as provides direct family therapy services to clients.

Specialized training and/or work experience in Infant and Early Childhood Mental Health services. Comfortable with clinical documentation and navigation in data/EHR systems, including billing. Preferred Clinical License (LCSW, LMHC, LMFT, etc.) and experience in Reflective Supervision and Consultation (eg. IMH Endorsement, CPP, etc). Valid Hawaii Drivers License required.

• Ability to work under stressful conditions
• Able to interact with others with courtesy and tact
• Ability to manage and prioritize multiple projects in an organized and efficient manner
• Ability to respond to crisis situations in a calm and effective manner
• Ability to complete projects on schedule

PHYSICAL DEMANDS: The position requires sitting; climbing and/or balancing; stooping, kneeling, crouching and/or crawling; standing; walking; manual dexterity and eye-hand coordination; use of vision; pushing/pulling/lifting/carrying 25-50 pounds and occasionally more than 50 pounds; able to travel by airplane.

The position requires talking to co-workers, clients, vendors; requires written communication to and from co-workers, clients, vendor, talking on the telephones; requires responding to written or verbal requests of co-workers, clients, and vendors; requires training/giving verbal and written instructions; requires receiving verbal and written instructions; requires writing/composing written language; requires reading; requires visiting/working at other work-sites; Ability to communicate via the latest technologies required for the position.

Desktop computer and technology access for telecommuting as needed.

Most work will be indoors and occasionally outdoors. Attendance at trainings, both in Hawaii and on the mainland, may be required.

• Regular attendance is required for this position
• Participates regularly in Reflective Supervision and Consultation (RSC)
• Provides direct clinical services as well as supervises the IMH Team in the following:
• Comprehensive Infant Mental Health and Parenting Assessments
• Development of Individualized Family plans and strategies
• Facilitation of psycho-educational parenting groups and/or classes
• Family Therapy, Play Therapy, Individual Parenting Focused Therapy, Trauma-Focused Cognitive Behavioral Therapy and Child/Parent Psychotherapy and IMH specific interventions such as preventative check-ins with mothers, staff intervention and dyadic brief intervention.
• Care coordination with external services providers associated with child, including Child Welfare Services and Resource Caregivers
• Documentation of service plans and service delivery according to FTS policy and procedures (ensures and/or delegates services entries into electronic medical records system), and supports with insurance billing as needed
• Facilitates collection, reporting and sharing of data associated with services within the department
• Participates in weekly residential treatment team and/or outpatient treatment team meetings
• Directly supervises IMH/Family service team, interns and volunteers including completion of annual performance reviews
• Contributes to ongoing program development and improvement. Provides input as well as feedback to the Clinical Director regarding needs of the program, effectiveness of methods, and new approaches that might improve services
• Ensures that contractual requirements are met and that there is conformance with accreditation standards in service
• Serves as a member of the Joint Management Team and Program Management Team and collaborates with Teams to provide quality family services and consistency across the continuum of care
• Maintains work area in a neat, orderly and sanitary manner
• Ensures that the staff, correctly promptly follow specified agency procedures required for the appropriate handling of all Emergency Response Codes

• Performs other related duties as assigned.

Able to meet basic standards of physical, mental health, and communication demands. Specified by State and/or professional accreditation standards applicable to this agency. Initial/Annual criminal background check, pre-employment, annual physical examination, CPR/first aid, TB test, and driver abstract compliance with agency policy are required.

The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

Employee’s Signature: _______________________________ Date: _______________

  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Apply On-line
Send This Job to a Friend