Job Details

Requisition Number 06045 Bq Capt 10/7
Post Date 10/7/2019
Title Food Service
City Ewa Beach
State HI
Description POSITION TITLE: Banquet Captain
DEPARTMENT: Ray and Joan Kroc Corps Community Center (Kroc Center Hawaii)
SUPERVISOR: Events Manager
CLASSIFICATION: Part Time, On-Call, Hourly

GENERAL STATEMENT: The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is a spiritual, emotional and physical regeneration of all people.

MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

KROC CENTER HAWAII VISION: Kroc Center Hawaii is a community center where families, individuals and relationships thrive in the name of Jesus.

The Banquet Captain will oversee banquet functions and will assist in all management operations, including scheduling, training, and control. This position will operate according to established procedures and standards. The Banquet Captain will effectively understand, reflect, and lead the team in a manner that will reflect the mission of The Salvation Army and the vision of Kroc Center Hawaii.

1. High School diploma or GED equivalent.
2. Communicate effectively by reading, writing and speaking English.
3. Minimum one-year previous banquet or restaurant service experience.
4. Minimum 18 years old.
5. Have valid food handler card or ability to obtain within 30 days of hire.
6. Exceptional leadership skills.
7. Excellent written and oral communication skills.
8. Strong interpersonal skills.

1. Report to work on time as scheduled, including weekdays, weekends, evenings, and holidays
2. Maintain a professional demeanor throughout events and in presence of guests
3. Make ongoing contribution to improve standard of excellence
4. Provide service that will emote the Aloha spirit
5. Work with people of diverse backgrounds and circumstances
6. Work with minimal supervision, and in a team setting with other professionals
7. Exercise sound judgment
8. Take initiative with projects
9. Coordinate food service between kitchen and banquet service staff
10. Inspect all set up and ensure that it follows the Banquet Event Order
11. Enforce all rules and regulations of the center
12. Adhere to basic hygiene procedures and grooming standards
13. Ensure proper room sets for all events
14. Review and implement table and seating diagrams
15. Complete Banquet Captain report for each event
16. Complete strike list and closing inspection duties
17. Follow all health and safety regulations
18. Control and limit waste
19. Maintain banquet cleanliness in front and back of house
20. Assist in pre-service and periodic training
21. Manage inventory and operating materials
22. Attend required department and organization meetings
23. Be flexible and cooperative with last minute changes
24. Maintain a professional attitude and approach to problem solving
25. Communicate effectively by reading, writing and speaking English
26. Lead the Events team in a manner that will reflect the mission of The Salvation Army and the vision of Kroc Center Hawaii.
27. Perform other duties as assigned

1. Strong organizational skills and ability to multi task
2. Detail oriented and attention to detail
3. Ability to work in a fast-paced environment and maintain poise under pressure
4. Ability to maintain a self-motivated and self- directed schedule
5. Ability to take projects from beginning through completion
6. Respond to crisis situations in a calm and effective manner
7. Must possess the self-discipline necessary to perform repetitive tasks without lowering quality of work
8. Able to work with limited supervision, and work in a team setting with other professionals
9. Exercise good judgment and comfortable taking initiative with projects

The position requires sitting; climbing and/or balancing; stooping, kneeling, bending, stretching, crouching and/or crawling; standing; walking; manual dexterity and eye-hand coordination; use of vision; driving a vehicle; pushing/pulling/lifting/carrying 50-75 pounds and occasionally more than 75 pounds.

The position requires verbal and written communication with co-workers, other departments, clients, and vendors.

This position will work with a variety of weather conditions (rain, wind, sun, heat); must be able to work indoors or outdoors; must be able to stand on feet and walk throughout the entire shift; must be able to frequently lift and carry 50-75 pounds, must be able to bend, squat, push, pull frequently; must be able to walk on uneven surfaces on an occasional basis; must be able to perform simple grasping, fine manipulation and repetitive hand & arm movements frequently, squeezing, overhead reaching occasionally.

This position may have frequent phone and in person contact with people from diverse backgrounds who may be angry, hostile, confused or frustrated.

This position has access to confidential and private information. It is essential that confidentiality and privacy be observed.

Equipment used includes general office equipment such as computers, photocopiers, scanners, printers, fax machines, telephone (office and cell), and 10-key calculator.

TB Certificate
The candidate chosen for this position must have a valid driver’s license and insured transportation.
On an annual basis, employees are required to participate in The Salvation Army’s Fleet Safety Program.

The candidate chosen for this position will be required to pass a criminal history information check. Conviction of a crime will not automatically preclude employment. The circumstances involved in the conviction(s) will be considered.

The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management.

This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

• Interested parties must apply online at

Equal Opportunity Employer. Minorities/Women/Protected Veterans/Individuals with Disabilities.
  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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