Job Details

Requisition Number AK20K-012-R02 Full-time Case Manager at McKinnell House
Post Date 3/25/2020
Title Case Manager
Posted Salary $18.50
City Anchorage
State AK
Description The Salvation Army McKinnell House is now hiring a Full-time Case Manager. This is a non-exempt position. Health benefits available for full-time employees!

The Case Manager provides direct case management for up to 16 families who reside at McKinnell House. The position performs client assessments, assists with client’s goal planning, and reviews progress toward the goal to facilitate families transitioning from homelessness to independent living. The Case Manager also acts as an advocate of the client families as they apply and seek services within the community.

Duties of the Position:
• Conducts preliminary intake of all potential residents, matches potential families with room availability, and enters data into appropriate data bases.
• Completes intake paperwork, obtaining information regarding school for children, current medications, identification and background history, identifies any State Children Services issues, and provides appropriate referrals when necessary.
• Issues Resident Handbook and goes over Case Management expectations.
• Provides direct case management services for shelter residents as needed, and meets with residents weekly to do goal planning and goal reviews and determine progress.
• Conducts client assessments to determine strengths and difficulties preliminary to case planning and communicates areas of concern or that need special attention (i.e. special diets, disabilities).
• Addresses challenges and difficulties and helps residents find solutions relating to employment, income, housing, education, and child care
o Assists residents in completing applications, provides community resource information, and provides referrals and problem solving assistance.
• Immediately completes accurate and thorough documentation of contact with residents, other social service agencies, and programs
• Assists with planning for successful discharge of residents.
• Communicates with the CMS regarding the progress and challenges of residents, and submits monthly activity reports to CMS in a timely manner.
• Advocates for homeless clients by attending appropriate community meetings, participates in task forces, and networks with other agencies and programs.
• Provides training to students and volunteers as requested
 models team behavior
• Attends staff meetings and gatherings.
• Assists in crisis intervention by obtaining police, medical, psychiatric or other emergency services assistances as appropriate.
• Performs other duties as assigned.

Work is performed in a heated and ventilated institution setting. Noise level is low. Exposure to extreme temperatures is not a requirement of this position. The use of personal protective equipment may be required in accordance with the Hazard Communication Plan

• Ability to speak, sit, walk, stand, bend, climb, kneel, and twist on an intermittent basis
• Hearing and vision acuity at or corrected to within normal levels
• Ability to lift up to 20 lbs., or more with assistance
• Ability to operate a motor vehicle in daylight, darkness, or in inclement weather conditions
• Bachelors’ degree in social work or related field or two years’ case management experience.
• Proficient in the use of general office equipment including computers.
• Currently trained in CPR and first aid certificates or able to obtain within 60 days of employment.
• Current driver’s license with acceptable driving and criminal history records.

Knowledge / Skills / Abilities:
• Knowledge and understanding of client and organization confidentiality requirements
• Knowledge of State and Municipal family assistance programs
• Ability to manage time effectively
• Ability to work harmoniously with clients, visitors, officers, and other personnel.
• Ability to pass a background check.
  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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