Job Details

Requisition Number 06045 Bq Capt 03/08
Post Date 3/8/2019
Title Banquet Assistant
City Ewa Beach
State HI
Description POSITION TITLE: Banquet Captain
DEPARTMENT: Ray and Joan Kroc Corps Community Center (Kroc Center Hawaii)
SUPERVISOR: Events Manager
CLASSIFICATION: Part Time, On-Call, Hourly

GENERAL STATEMENT: The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is a spiritual, emotional and physical regeneration of all people.

MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

KROC CENTER HAWAII VISION: Kroc Center Hawaii is a community center where families, individuals and relationships thrive in the name of Jesus.

The Banquet Captain will oversee banquet functions and will assist in all management operations, including scheduling, training, and control. This position will operate according to established procedures and standards. The Banquet Captain will have the ability to effectively understand, reflect, and communicate the Christian principles, mission, goals, and strengths of The Salvation Army and The Salvation Army Ray and Joan Kroc Corps Community Center.
1. High School diploma or GED equivalent.
2. Communicate effectively by reading, writing and speaking English
3. At least one year previous banquet or restaurant service experience.
4. Must be 18 years or older
5. Have valid food handler card or ability to obtain within 30 days of hire
6. Exceptional leadership skills
7. Excellent written and oral communication skills
8. Strong interpersonal skills

1. Work with people of diverse backgrounds and circumstances
2. Maintain high quality control in repetitive tasks
3. Work with minimal supervision, and in a team setting with other professionals
4. Exercise sound judgment
5. Take initiative with projects
6. Coordinate food service between kitchen and banquet service staff
7. Inspect all set up and ensure that it follows the Banquet Event Order
8. Enforce all rules and regulations of the center
9. Adhere to basic hygiene procedures and grooming standards
10. Ensure proper room sets for all events
11. Review and implement table and seating diagrams
12. Manage all opening and closing side work
13. Complete event captain’s report
14. Complete strike list and closing inspection duties
15. Follow all health and safety regulations
16. Control and limit waste
17. Maintain banquet cleanliness in front and back of house
18. Assist in pre-service and periodic training
19. Manage inventory and operating materials
20. Assist with all reasonable barista support duties as required
21. Be flexible and cooperative with last minute changes
22. Ability to effectively understand, reflect, communicate the Christian principles, mission, goals, and strengths of The Salvation Army and The Salvation Army Ray and Joan Kroc Corps Community Center.
23. Maintain a professional attitude and approach to problem solving.
24. Communicate effectively by reading, writing and speaking English
25. Perform other duties as assigned

1. Strong organizational skills and ability to multi task
2. Detail oriented and attention to detail
3. Ability to work in a fast-paced environment and maintain poise under pressure
4. Ability to maintain a self-motivated and self- directed schedule
5. Ability to take projects from beginning through completion
6. Respond to crisis situations in a calm and effective manner
7. Must possess the self-discipline necessary to perform repetitive tasks without lowering quality of work
8. Able to work with limited supervision, and work in a team setting with other professionals
9. Exercise good judgment and comfortable taking initiative with projects

The position requires sitting; climbing and/or balancing; stooping, kneeling, bending, stretching, crouching and/or crawling; standing; walking; manual dexterity and eye-hand coordination; use of vision; driving a vehicle; pushing/pulling/lifting/carrying 50-75 pounds and occasionally more than 75 pounds. This employee is required to work weekends and evenings.

The position requires talking to co-workers, clients, vendors; requires written communication to and from co-workers, clients, vendor; talking on the telephone; requires responding to written or verbal requests of co-workers, clients, and vendors; requires training/giving verbal and written instructions; requires receiving verbal and written instructions; requires writing/composing written language; requires reading; requires visiting/working at other worksites; requires communication via the latest technologies.
The ability to interact with co-workers and the public in a positive, professional manner in conformity with The Salvation Army Mission Statement. The ability to work with people of diverse backgrounds and circumstances.

This position will work with a variety of weather conditions (rain, wind, snow, sun, heat); must be able to work indoors or outdoors; must be able to stand on feet and walk throughout the day; must be able to frequently lift and carry up to 50 lbs.; must be able to bend, squat, push, pull frequently; must be able to walk on uneven surfaces on an occasional basis; must be able to perform simple grasping, fine manipulation and repetitive hand & arm movements frequently, squeezing, overhead reaching occasionally.

This position may have frequent phone and in person contact with people from diverse backgrounds who may be angry, hostile, confused or frustrated.

This position has access to confidential and private information. It is essential that confidentiality and privacy be observed.

Equipment used includes general office equipment such as computers, photocopiers, scanners, printers, fax machines, telephone (office, cell, PDA), and 10-key calculator.

TB Certificate
The candidate chosen for this position must have a valid driver’s license and insured transportation.

On an annual basis, employees are required to participate in The Salvation Army’s Fleet Safety Program.

The candidate chosen for this position will be required to pass a criminal history information check. Conviction of a crime will not automatically preclude employment. The circumstances involved in the conviction(s) will be considered.

The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management.

This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

• Interested parties must apply online at

Equal Opportunity Employer. Minorities/Women/Protected Veterans/Individuals with Disabilities.
  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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