Job Details

Requisition Number 20-0144
Post Date 2/13/2020
Title Youth Services Coordinator
City San Francisco
State CA
Description DEPARTMENT: Harbor House Family Emergency Shelter
POSITION TITLE: Youth Services Coordinator
STATUS: Non-Exempt, Full-Time (40 hours per week)
SUPERVISOR: Shelter Director

The Salvation Army Harbor House Family Emergency Shelter provides critical social services to up to 30 families a night (about 80 individuals) for three to six months. Participants receive comprehensive support services that include case management with referrals and linkages to community services and benefits, employment and life skills training, access to basic health services, children’s services, and innovative and direct assistance in securing permanent housing.

The Youth Services Coordinator reports directly to the Harbor House Shelter Director and works closely with the Shelter Director and Case Managers. The Youth Services Coordinators, the Shelter Residence Management team will assist in providing participant’s children with fun, healthy, and educational activities. The Youth Services Coordinators will record electronic case notes in the system database and fulfill and file appropriate program documents.
Requirements DUTIES:
1. Supervise youth activities including playtime, snacks, tutoring, arts and crafts, field trips, and seasonable activities.
2. Set-up and clean-up after youth program activities maintaining high levels of safety and cleanliness standards in the program.
3. Work with Harbor House Shelter Director to develop and facilitate youth and volunteer events and activities.
4. Assist the Harbor House Shelter Director in contacting volunteers and maintaining communication with volunteers regarding Volunteer Program needs.
5. Consistently evaluate youth program activities and provide feedback to the Harbor House Shelter Director.
6. Maintain communication with families regarding opportunities for youth within the program and within the community.
7. Pursue the organization’s and the city’s standards of care including honoring and advising on how to submit grievances, informing participants about confidentiality and the limits of confidentiality, and always be vigilant in the responsibility of being a mandated reporter and report evidence or suspicion of abuse.
8. Bilingual positions require providing verbal and written program and other information as needed to participants and staff who are predominantly monolingual in the language for which a bilingual premium applies.
9. Attend and participate in assigned staff meetings and work as a team with other staff.
10. Carry out other duties as assigned by the Shelter Director or Executive Directors.

• High school diploma or GED required.
• Prior experience with children and/or families preferred.
• Sensitivity to the needs of homeless families; able and willing to work with diverse staff and clients.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office applications including Word, Excel, and Outlook, etc.
• Tuberculosis clearance verification provided within seven days of employment
• Current and valid CPR, First Aide, and AED training certification
• Ability to a lift up to 25 lbs. (usually file boxes).
• Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead.
• Ability to operate telephone.
• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis
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