Job Details

Requisition Number 17-2077
Post Date 10/12/2017
Title Shelter Worker
Posted Salary $13.50
City Portland
State OR
Description Location: Salvation Army Female Emergency Shelter (SAFES)
Position Title: Resident Assistant
Status: Part time 8 hours per week
Posted Wage: $13.50/hour

CLOSES: 10.25.2017


To apply online please upload resume and complete the job application provided. Incomplete applications will not be considered.

Please note: Resume and complete job application are required. Please be aware a job application is not considered complete unless it is dated and signed by the applicant. Incomplete job applications cannot be accepted.

To apply in person go to The Salvation Army Female Emergency Shelter (SAFES), 30 SW 2nd Avenue, Portland, OR 97204. Please bring resume, cover letter, and complete the application provided to you. Incomplete job applications cannot be accepted.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 503.794.3206 or email Ms. Gende will coordinate your accommodation request with personnel at the local address specified in paragraph two above.

If you have questions about this position, please contact Ms. Deborah Lowder at or call 971.202.5360. Ms. Lowder is the sole point of contact for questions about this position.

An Equal Opportunity/Affirmative Action Employer-
EOE of Females/Minorities/Vets/Disability

Benefits offered
• Sick Leave
• Vacation

Job Title: SAFES Resident Assistant
Work Location: SAFE Shelter, 30 SW 2nd Ave., Portland, OR 97204
Employment Status: Part Time – Regular – Non-Exempt 8 hours per week

Reports to: Program Manager

General Responsibilities
The RA is responsible for the safety and security of those who are receiving services at SAFES. They will treat all women accessing services with dignity and respect while enforcing SAFES policies and procedures. They will provide crisis intervention, information and referral, and individual advocacy to clients seeking services. Any special or unusual concern is to be brought to the immediate attention of an advocate or supervisor.
Qualifications – Education and Experience
Education and experience commensurate with the duties and responsibilities required. High School diploma/GED required. Experience with working with homeless individuals. Experience with addiction, mental illness, and low income individuals. Candidate will be able to work with various socio-economic, ethnic, and racial populations. Candidate will demonstrate good written and oral communication skills, knowledge of social services network, and commitment to non-violence in all interactions. Bi-lingual skills or multi-cultural experience are preferred for this position. . The individual hired for this position cannot participate in any form of substance abuse or show evidence of abuse while performing their duties or while present on Salvation Army property. The candidate will show respect for the goals and objectives of The Salvation Army.
Skills and Knowledge
Crisis intervention and non-violent mediation skills. Knowledge of Trauma Informed Care practices preferred. Assertive Engagement skills preferred. Skill to apply procedures and operate varied equipment for purposes of performing standard operations.
With the Director’s approval, establish a standard workweek taking into consideration the essential duties of this position. A full-time commitment typically requires a minimum of 80 hours per bi-weekly pay period.
Significant impact on program operations. Work is done under general supervision in accordance with general procedures or policies but with latitude for exercise of independent judgment. Decisions and actions are subject to prior approval in unusual cases.
Supervisory Responsibilities
May supervise volunteers.
Staff must maintain an organized work area, files, etc. contributing to the efficiency and accuracy of work within the assigned work day and avoiding unnecessary overtime.

1. Must adhere to all Salvation Army policies and procedures.
2. Must maintain the integrity of confidential communications or activities.
3. Must maintain professional, courteous and cooperative manner with all THQ, DHQ and field personnel, clients, and outside contacts and demonstrate respect and a positive attitude toward them at all times.
4. Must be a team player, take initiative and be flexible in assisting others and to the best of the employee’s ability, ensure accurate and timely work objectives.
Essential Functions
1. Maintain ongoing professional relationship in all interpersonal contacts (note confidentiality and professional guideline requirements).
2. Provide security and safety of the Dorm and Day Shelter program.
3. Know and enforce all facility rules, guidelines and expectations.
4. Provided crisis intervention, both in-person and on the phone.
5. Provide information and referral, housing search assistance, etc. to clients.
6. Maintain all program materials in an appropriate manner.
7. Completion of assigned paperwork and statistical data in an accurate and timely manner.
8. Be familiar with and enforce neighborhood agreements, zoning constraints and funding contracts related to the program and the program rules/policies.
9. Attend all staff meetings as assigned.
10. Must remain awake at all times while on the job for the safety and security of the clients and staff.
11. Log pertinent information in a timely fashion.
12. Advocate, support and encourage personal empowerment of the client.
13. Regular and punctual attendance is required.
14. Maintaining janitorial duties which will include (laundry and garbage duties).
15. Perform other duties as assigned.
Equipment Used
1. Telephone
2. Networked PC’s and Printer
3. Fax Machine/Copier
4. Heat Treatment Machine
Working Conditions
Must be able to comprehend assignments and/or ask for additional information or clarification until the assignment is understood.
May require long periods of sitting at a desk using a personal computer and telephone. Must be able to walk, sit, stand, bend, on an intermittent or sometimes continuous basis. Must occasionally life and move up to 25 lbs.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, hand or feel objects, tools or controls; to talk or hear; reach with hands and arms. Specific vision abilities required by this job include close vision and distance vision.
Works on multiple simultaneous projects in an environment characterized by interruptions and noise from ringing telephones, printers, copiers, walk-in traffic, multiple deadlines and competing priorities.
May come into contact with biohazard fluids and materials, pests and infectious diseases. Must follow proper procedure around handling all of the above.
Organizes projects, sets priorities, calculates, catalogues, inspects, analyzes, plans, comprehends and cooperates with others, etc.
Must be able to work with minimal supervision and be comfortable working with a high degree of independence. May be required to make independent decisions that may involve unique or unusual situations and/or complex issues and dealing with demanding requests or timelines.
This position has access to confidential and private information. It is essential that confidentiality and privacy be observed.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.
The Salvation Army has a dress code. This will be shared with you at the time of employment. The Western Territory Handbook for Employees will be your guide to all personnel practices and procedures. If you have any questions, please contact your Director, the Divisional Director of Human Resources or the Divisional Secretary. In any position with The Salvation Army, it is impossible to predict the many requests and assignments that can and will be made on an employee. This is the case with this position. Flexibility and a cooperative spirit are crucial characteristics of the person who holds this important position and for the successful operation of The Salvation Army services. The Salvation Army reserves the right to revise or change job duties and responsibilities as the need arises. The Salvation Army’s facilities and vehicles provide a smoke and drug free work environment for all employees and volunteers.

  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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