Job Details

Requisition Number 18-0121
Post Date 2/12/2018
Title Operations Manager
Posted Salary $16.00
City San Francisco
State CA
Description The Salvation Army
Golden State Division
San Francisco Harbor House Center

POSITION: Harbor House Family Emergency Shelter - Residence Operations Manager
SUPERVISOR: Harbor House Program Director
DEPARTMENT: Harbor House Family Emergency Shelter Program
STATUS: Full Time / Non=Exempt (40 hrs. / wk.)

1. Assist the Harbor House Program Director and Executive Director(s) in administration, program or Harbor House Residents related duties.
2. Assist in the discharging of Harbor House Residents as directed by the Harbor House Program Director.
3. Supervise the residence policies on Harbor House Program Participant medication observation protocols.
4. Conduct weekly Residence personnel meetings and/or training sessions.
5. Coordinate facility repairs, maintenance, inventory of supplies and equipment with Facility Manager.
6. Driving assignments as assigned.
7. Facilitate Residence orientation and Harbor House Residence meetings.
8. Inform, document and report all incidents and direct to the Harbor House Program Director and/or Executive Directors.
9. Oversee and submit weekly statistical reports.
10. Oversee Residence - Residence Program Council
11. Respond to all emergencies, and notify the Residence Staff, Maintenance Department, Harbor House Program Director, Executive Director(s) including Police & Fire Department.
12. Responsible for fire control system, safety and security of all Residents.
13. Responsible for the operation and implementation of all rules and policies for Harbor House Residents.
14. Supervise all Residence Operations Assistants, Residence Operations Monitors. Additionally, manage all functions related to daily operations including, but not limited to, hiring, scheduling, and training of all Harbor House Program – Residence staff.
15. Supervise searches in the residence, dormitories and individual(s) for all alcohol, drugs including drug paraphilia and contraband.
16. Other duties as assigned by the Harbor House Program Director and/or Executive Directors.


Requirements 1. Experience in operations of a Family Shelter Program and/or Residential Treatment/Substance Abuse Program.
2. Familiarity of the context of The Salvation Army’s Mission providing support as needed or directed within the scope of program objectives.
3. First Aid and CPR certified.
4. Knowledge of Windows and Microsoft Office needed.
5. Must be able to relate to a variety of persons from wide selection of demographics.
6. Strong organizational skills.
7. Valid CA Driver License.

Physical Requirements:
1. Ability to a lift up to 25 lbs. (usually file boxes).
2. Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead.
3. Ability to operate telephone.
4. Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or sometimes continuous basis
5. Annual TB test clearance verification.
6. Annual wellness check clearance.

Qualified applicants with criminal histories will be considered for the position in accordance with the San Francisco Fair Chance Ordinance.

Excellent benefits to include medical/dental, vacation, sick leave, STD, Life Insurance, Retirement (Defined Contribution Plan) and much more!

Equal Employment Opportunity Employer. Minorities/Women/Veterans/People with Disabilities.

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