Job Details

Requisition Number Intake & Assessment Specialist
Post Date 2/13/2020
Title Intake and Assessment Specialist
City Santa Clara
State CA
Description The Salvation Army
Silicon Valley Administration

POSITION: Intake and Assessment Specialist
SUPERVISOR: Director of Social Services
DEPARTMENT: Family Services
STATUS: Non-exempt; Full Time (40 hours/week)

The Salvation Army Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.


The Intake and Assessment Specialist will screen at-risk individuals and families. The screening tool used will be the PR-VI-SPIDAT. This position will be familiar with community referral resources. This position will work closely with the Housing Coordinator to process rental applications and the Case Managers to insure clients are connected to needed resources and support to achieve housing and financial stability.

Requirements DUTIES:

• Manage daily flow of clients needing to be screened for rental assistance at 4th St. Main Office, Santa Clara Corps, Morgan Hill and other community locations
• Maintain accurate, updated, confidential client files.
• Provide referrals to secure necessary services and support for clients. i.e. medical, Li-HEAP, job training, housing, the Law Foundation, etc.
• Provide internal referrals to connect clients with food, meal, and seasonal assistance.
• Helps client prepare household budget.
• Establish and maintain relationships with other community agencies.
• Maintain accurate client records in Bridges and Others the TSA client software and in the HMIS system as appropriate.
• Participate in a team effort and support each other in meeting the needs of the community.
• Attend all required staff and department meetings and trainings.
• Attend meetings and trainings in the community as required.
• Assist with the operations of the Family Service Department and facilitate the specific program elements.
• Perform other duties as assigned.


• Must have a high school diploma or equivalency.
• 2 years of related experience; some education or coursework related to the Helping Professions preferred.
• Bilingual Spanish/English preferred.
• Administrative skills including, but not limited to: computer literate in Microsoft Office, filing, phone and email, use of office machines, record keeping and data entry.
• Experience with the Homeless Management Information System (HMIS) database.
• Experience working with persons from diverse ethnic and cultural backgrounds who are homeless and economically disadvantaged.
• Excellent communication skills both written and verbal.
• Compassion and empathy working with clients.
• Leadership qualities including self-discipline, initiative and a responsible attitude toward clients and other staff members.
• Excellent time management and organizational skills.
• Problem solving skills and the ability to multi-task.
• Sense of energy and willingness to be flexible and enthusiastic during each day.
• Ability to maintain good rapport and communication with staff members in other agencies.

Excellent benefits to include medical/dental, vacation, sick leave, STD, Life Insurance, Retirement (Defined Contribution Plan) and much more!
  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
  • Please view Equal Employment Opportunity Posters provided by OFCCP here.
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Apply On-line
Send This Job to a Friend