Job Details

Requisition Number 07001 S&R OR PGM SUPV 12/28
Post Date 12/28/2018
Title Program Coordinator
City Denver/Aurora
State Co
Description Scope of Position:
The Search & Rescue Outreach Program is a contracted program between The Salvation Army and Denver County, providing daily outreach services each evening of the year and daily shuttle services each morning and evening for our partners at the St. Francis Center and Capitol Hill United Ministries. Under the direction of the Director of Emergency Services, the Search & Rescue Outreach Program Supervisor leads the Search & Rescue Outreach Team (S/ROT), based out of The Salvation Army’s Emergency Services Center in Aurora, CO. The Program Supervisor will provide training and day-to-day supervision. This position will provide support and advocacy to individuals experiencing mental, physical, and/or chemical health symptoms along with other barriers to permanent housing. The typical schedule for this position is 5PM–1AM and includes weekends when needed, with on-call rotation from 1AM-6AM. This position will provide intensive supportive services to clients experiencing chronic homelessness in Denver County. This individual must be comfortable with assessing the needs of the homeless in the community. Common issues include mental illness, domestic violence, excessive substance use, illiteracy, interpersonal difficulties and medical issues. This position will participate in active outreach in the community during the overnight hours, which will include actively interacting with those living outside. This position will develop relationships with community partners.

Essential Functions:
• Provide supervision to the S/ROT, including scheduling, hiring, training and evaluation of team members;
• Arrange and provide training for S/ROT, coordinating with the Director of Emergency Services;
• Maintain a relationship and liaise with the Crossroads Resource Center and other Denver Metro Salvation Army Social Service Program Centers;
• Order supplies for the S/ROT, making sure that the staff and vehicles are prepared for severe weather;
• Take a leadership role for community crisis, as requested by Denver’s Road Home;
• Represent the S/ROT at community meetings, keeping the Director of Emergency Services informed of developments;
• Coordinate transportation schedule with St. Francis Center for the Women’s Homeless Initiative Shuttle Program;
• Participate in active outreach a minimum of two nights per week;
• Provide emergency referrals to community resources for mental health, chemical health, physical health, housing, benefits, and employment;
• Develop close working relationships with internal and external referral resources;
• Develop close working relationships with those serving homeless in the community during the late evening and overnight hours, including hospitals and mental health centers;
• Using every encounter to Clinically Assess Client Functioning;
• Familiar with Client Centered Therapy approaches and or Motivational Interviewing Approaches to Crisis Intervention;
• Working in teams of two, operate Salvation Army vehicles to actively search for those experiencing homelessness in Denver County, following the safety standards set forth by The Salvation Army.
• Document interactions with clients in a timely manner, keeping data as required by grant guidelines.
• Coordinate and communicate with the DSOC team members from Colorado Coalition for the Homeless, St. Francis Center, and Urban Peak to provide wrap around services for those being served;
• Take rotating on-call shifts from 1:00 – 6:00 a.m. to address emergency needs in the community;
• Assist with the case management of clients accessing Crossroads Resource Center when needed;
• Assist with casework with emergencies/disasters in the Denver Metro Area when needed;
• Attend all meetings as required;
• Other duties as assigned.
Requirements Position Qualifications:
• Prefer Bachelor's degree in Behavior Science with experience working with addictions, domestic violence and mental illness OR MSW;
• Experience interacting with or working with people who experience homelessness, mental illness, and/or chemical dependency;
• Experience providing outreach services to homeless individuals;
• Experience managing a team of professionals;
• Knowledge of community resources for the homeless population;
• Must have a valid Colorado Driver’s License with the ability to meet The Salvation Army driving requirements.
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