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Job Details

Company Showtime Tours
Requisition Number 17-0172
Post Date 7/10/2017
Title Dispatcher
City Las Vegas
State NV

Help us fulfill vacation dreams at La Macchia Enterprises (LME)! LME owns and/or manages the respected vacation brands of The Mark Travel Corporation, vacation technology leader Trisept Solutions, award-winning platform VAX Vacation Access, premier Las Vegas transportation service Showtime Tours, UK-based Funway Holidays and more.

Showtime Tours, a division of La Macchia Enterprises, is looking for a talented Dispatcher. We are the Las Vegas premier airport shuttle, charter bus and sightseeing tour company. We are the only alternative-fuel airport transfer company operating at McCarran International Airport and we offer individual and group transportation throughout Las Vegas and beyond. Showtime Tours gets the show on the road!

Bring your unique abilities to our team as a Dispatcher.

As a Dispatcher, you will be responsible for assigning driver’s routes. Coordinate pick-ups and drop-offs according to customer needs and business demand. Answer customer's questions as necessary, ensuring that excellent customer service is being provided. Develop and maintain positive relationships with drivers and other team members.

A successful Dispatcher will:

  • Receive and interpret reports regarding McCarran Airport passenger arrival and departure volumes by time of day, and schedules drivers accordingly.
  • Reviews passenger volumes and schedules minibuses to meet the demands by zone and hotels to be served.
  • Maintains constant communication via text messaging or radio communication with the drivers and airport coordinators to ensure airport service meets our Showtime Airport Shuttle operating agreement standards.
  • Monitors driver and equipment safety requirements and makes necessary decisions regarding same. Provide logistical guidance and coordination at our airport location.
  • Prepares Incident/Accident reports, as necessary.
  • Assists office staff in administrative functions: answering phones, etc.
  • Provides other assistance and coordinating as requested by management.
  • Provide daily shift reports and updates as necessary.
  • Ensure that all necessary information has been properly entered into dispatch software system.
  • Must be able to utilize computer technology, such as Word, Excel, email, and other systems
  • High School Diploma or equivalent required. 
  • Have previous dispatching experience in a fast paced environment.
  • Excellent computer skills. 
  • The desire and ability to provide outstanding customer service on a continuous basis.

Benefits at a Glance:

  • Generous time off plan
  • Access to LME Wellness Ambassador and Wellness Programming
  • 401(k) with employer match
  • Tuition Reimbursement
  • Travel Discounts
  • Medical/Dental/Vision Insurance – available first of the month after 60 days
  • Short Term Disability
  • Life Insurance
  • Flexible Spending Account

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free and tobacco-free workplace and perform pre-employment background checks.


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