Job Details

Requisition Number 19-0086
Post Date 11/20/2019
Title PT Reception/Clerical
Organization The Lutheran Church--Missouri Synod
Job Grade PT
City St. Louis
State MO
FT/PT Part Time

Organization Profile

The Operations Support Services Department provides services to support the mission and ministry of The Lutheran Church--Missouri Synod at the LCMS International Center.  These services include: Building Services, Reception and Meeting Services, Mail and Print Services, Information Technology Desktop and Infrastructure Support Services, Technology Applications Group, and Overall Service Coordination.  Reception and Meeting Services is responsible for coordinating meetings and events that take place at the LCMS International Center.  This includes assistance with room scheduling and set up, as well as any event catering needs.  Meeting and Reception Services all provide Front Desk services ensuring that all guests are greeted in a friendly and professional manner.  The Front Desk also ensures all building entry security policies and procedures are followed. 

Reporting Relationship

Reports to Executive Director of Operations Support Services

Essential Job Functions

  • Greets visitors to the LCMS International Center in a friendly, professional and helpful way, serving as a positive contact between the public and the IC staff.
  • Enforces the visitor security policy, ensuring that all visitors sign in and wear a visitor badge  Ensures an employee escort assumes responsibility for any visitor leaving the reception area.
  • Responsible for the distribution and proper return of visitor, Commission and Board Member badges.
  • Reinforces employee badge policy by verifying all employees entering through the front desk area have their employee ID badges visible.
  • Provides administrative support to the Manager - Reception Services and Meeting Coordinators. 
  • Assist with special projects as needed. 

Education and Experience

  • High School Diploma, Associates Degree preferred.
  • Two plus years clerical/administrative experience a plus.

Competencies (Knowledge, Skills and Abilities)

  • Customer service oriented with exemplary interpersonal skills, personality and attitude that establishes favorable rapport with IC employees and visitors.
  • Uses quick judgement in making emergency calls to police and ambulances.
  • Excellent organizational and communication skills. 
  • Proficient in Microsoft Office Suite programs (Excel, Outlook, Word).
  • Ability to exercise discretion, good judgement and maintain confidentiality on restricted matters.
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