Job Details

Requisition Number 19-0012
Post Date 1/23/2019
Title Intern - Business Analyst
Organization Concordia Plan Services
Job Grade 99
City St. Louis
State MO
FT/PT Full Time

Mission and Vision

  • Concordia Plan Services ‘walks together’ with LCMS ministries in caring for workers and their families… so that the Word of God continues to spread!
  • Our 2020 vision is to transform CPS from being solely a benefits provider to the most widely recognized source of employer and worker-related solutions for LCMS ministries.


Reporting Relationships

  • Business Analyst Intern reports to Senior Business Analyst.  


Essential Job Functions

The purpose of this position is to analyze business processes, optimize resource utilization and design future business state.

  • Participates in interviews and meetings with stakeholders to gather business requirements.
  • Assists in analysis and documents business requirements, processes and data needs for an area’s current-state and/or proposed future-state system using standard templates.
  • Explores alternatives and potential solutions to business needs, issues and problems.
  • Recommends improvements to optimize business processes.
  • Assists with conversion of business requirements into system requirements.
  • Performs application testing and analyzes results.
  • Audits and defines metrics and data to achieve desired business outcomes.
  • Maintains training and reference materials.

Education and Experience

  • Classified as college Sophomore, Junior or Senior.
  • Minimum GPA: 3.0.
  • Majors: Business Administration, Management, Accounting, Finance, Economics, Information Technology and Computer Science.


Competencies (Knowledge, Skills and Abilities)

  • Knowledge of structured analysis method, tools and techniques, preferred.
  • Knowledge of software development lifecycle, process improvement and/or process reengineering, preferred.
  • Familiarity with business analyst skillset (i.e. requirements gathering, modeling), preferred.
  • Microsoft Office tools (i.e. Word, Excel, Access, Visio), IT/systems analysis concepts and processes.
  • Strong verbal and written communication skills. 
  • Has understanding and ability to link IT and business process, methods and solutions to organizational business needs.
  • Assumes Ownership:  Takes responsibility for one’s actions and objectives.
  • Builds Authentic Relationships:  Appears empathetic, attempts to understand others, and treats others with compassion.
  • Collaborates:  Displays an interest in others' involvement and offers encouragement and support for their initiatives.
  • Analyzes Issues:  Effectively utilizes relevant information to develop realistic solutions.
  • Diagnoses Problems:  Looks beyond symptoms to identify and address root causes.
  • Adapts:  Can adjust to changes in the business, customer, and/or goals.
  • Seeks Improvement:  Does not settle for maintaining the status quo.
  • Confronts Challenges:  Responds to obstacles and takes appropriate action when faced with adversity.
  • Displays Professionalism:  Displays high personal and professional standards.
  • Acts with Transparency:  Makes sure that his/her actions match his/her words.



Supervisory Responsibility

  • Business Analyst Intern does not have supervisory responsibilities.
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