Job Details

Requisition Number 19-0047
Post Date 7/1/2019
Title AVP, Risk Management and Insurance
Organization Concordia Plan Services
Job Grade 6
City St. Louis
State MO
FT/PT Full Time

Organization Profile

  • Concordia Plan Services ‘walks together’ with LCMS ministries by providing quality products and services that support the physical and financial health of members and their families, and the financial health of ministries.


Reporting Relationships

  • Reports to the Chief Operating Officer


Essential Job Functions

  • Oversees the day-to-day functions of CPS’s Risk Management Services unit
  • Sets and oversees execution of the strategy for the two current Commercial Insurance consortiums managed by the Risk Management Services unit—the Concordia University System consortium, and the LCMS Corporate Entities consortium.   In this capacity, the incumbent will:
    1. Work with CPS account managers to develop and maintain customer contacts with senior leaders responsible for commercial insurance at each participating LCMS entity
    2. Anticipate the commercial insurance needs of each participating entity and work with the broker to deliver appropriate solutions
    3. Have Primary Relationship Manager responsibility for managing the two brokers-of-record for the two consortiums, to include:
      1. Assuring the brokers deliver high-quality services under their respective agreements
      2. Working with the brokers to anticipate and deliver commercial insurance solutions that address the risk profiles of consortium entities
      3. Analyzing and discussing alternative risk financing alternatives with consortium entity leaders aligned with member institution’s objectives
      4. Gathering and remitting member entity underwriting information needed for soliciting renewal proposals
      5. Identifying opportunities to manage the overall cost of risk through Loss Prevention and Safety programs as well as Claims Management programs
    4. Organize and lead meetings/conference calls to discuss renewal alternatives with, and gain consensus among participating entity leaders prior each renewal
    5. Develop, implement and oversee Safety, Loss Prevention and Claims Management programs as appropriate for each consortium program and its member entities
    6. Develop strategies to attract non-participating campuses back into the CU-System consortium

Education and Experience

  • Minimum Bachelor’s degree, with a preference for business-related degrees.  Master’s degree preferred. 
  • Minimum five years’ commercial insurance experience in a customer serving/problem-solving capacity. 
  • Experience managing/consulting with multi-entity commercial insurance consortiums preferred. 
  • ARM or CPCU designation a plus. 
  • Experience managing staff and business-to-business relationships preferred.


Competencies (Knowledge, Skills and Abilities)

  • Subject matter expertise in commercial property/casualty insurance and risk financing alternatives
  • Ability to elicit and anticipate the changing needs of commercial insurance customers
  • Demonstrated ability to communicate complex insurance concepts and alternatives to audiences with mixed levels of financial sophistication
  • Prioritize effectively: Realize that tasks are not always completed in the order they are requested.
  • Shows Humility:  Allows others to serve in the capacity to which they have been called.
  • Assumes Ownership:  Takes responsibility for one’s actions and objectives.
  • Builds Authentic Relationships:  Appears empathetic, attempts to understand others, and treats others with compassion.
  • Collaborates:  Displays interest in others' involvement and offers encouragement and support for their initiatives.
  • Influences:  Shares own thoughts and are willing to foster two-way dialogue when he/she differs from the group.
  • Analyzes Issues:  Effectively utilizes relevant information to develop realistic solutions.
  • Diagnoses Problems:  Looks beyond symptoms to identify and address root causes.
  • Thinks Strategically:  Looks beyond the present situation and sees what is possible in the future.
  • Adapts/Flexible:  Can adjust to changes in the business, customer, and/or goals.
  • Seeks Improvement:  Does not settle for maintaining the status quo.
  • Exhibits a Growth Mindset:  Helps establish an environment that is open to change.
  • Fulfills the Mission:  Understands the responsibilities of stewardship in support of LCMS ministries.
  • Is Customer-Service Oriented:  Anticipates and responds to customer needs with compassion.
  • Gets Things Done:  Provides focus, makes the tough decisions, and secures alignment to achieve objectives.
  • Sets Challenging Goals:  Establishes high expectations for self and others.
  • Confronts Challenges:  Responds to obstacles and takes appropriate action when faced with adversity.
  • Displays Professionalism:  Displays high personal and professional standards.
  • Acts with Transparency:  Makes sure that his/her actions match his/her words.
  • Is Politically Astute:  Acts appropriately during professional and interpersonal interactions.


Supervisory Responsibility

  • The AVP of Risk Management and Insurance will supervise a department currently comprising three people.
Apply On-line
Send This Job to a Friend