Job Details

Requisition Number 18-0044
Post Date 9/6/2018
Title Director, Missionary Services
Organization The Lutheran Church--Missouri Synod
Job Grade 9
City St. Louis
State MO
FT/PT Full Time

Organization Profile

In grateful response to God’s grace and empowered by the Holy Spirit through Word and Sacraments, the mission of The Lutheran Church – Missouri Synod is vigorously to make known the love of Christ by word and deed within our churches, communities, and world. The Office of International Mission is responsible for the work of the Synod in foreign countries.


Reporting Relationships

  • In day-to-day responsibilities, the Director, Missionary Services is accountable to the Associate Executive Director, St. Louis Operations, Office of International Mission.


Essential Job Functions

Care and Support

  • Determines, oversees and executes missionary care and support activities and policies that focus on the spiritual, physical, emotional and vocational wellness of all missionary staff (both adults and children).
  • Recommends policies and procedures that aim to maximize the contribution of all missionary staff.
  • Identifies concerns and needs of missionary staff and brings concerns to a higher authority, if unable to attend to address and/or resolve the matter.
  • Oversees, develops and supervises logistical care and transitioning of all missionary staff to and from the field.


Crisis Management

  • Provides leadership in and develops plan to maintain an organization-wide international crisis management plan and intervention which includes ensuring that all staff have access to appropriate security information and are regularly briefed on appropriate security behavior.
  • Makes immediate decisions, based on a mixture of analysis, wisdom, experience, and judgment through responding to a 24/7 crisis management hotline.
  • Serves as a subject matter expert to the mission fields in the areas of policy, security, and worker wellbeing care through maintaining of positive, dynamic relationships with all staff and partners.



  • Creates and oversees implementation of New Missionary Orientation.
  • Arranges abbreviated Missionary Training sessions for those Career missionaries desiring to start support raising prior to attending a 2 week orientation.
  • Oversees appropriate debriefing process for missionaries concluding their service.
  • Oversees support to missionaries for the attendance of professional development opportunities or events.



  • Supervises staff providing logistical support to career missionaries.
  • Supervises staff providing care to missionaries and their dependents.
  • Serves as OIM liaison and representative to Human Resources and Concordia Plans ensuring international mission field needs are adequately addressed and coordinated.

Education and Experience

  • Active, in good standing, member of a Lutheran Church—Missouri Synod congregation, faithful to the Holy Scriptures, and the Lutheran Confessions, and supportive of the Synod’s Constitution, Bylaws and policies.
  • Ordained, active member of the Lutheran Church—Missouri Synod preferred.  Rostered status required.
  • Three to five of years of experience in a managerial/supervisory role.
  • International mission experience or other professional international experience.


Competencies (Knowledge, Skills and Abilities)

  • Demonstrated interpersonal communication skills to include verbal and written, attentive and active listening, critical thinking, and persuasiveness, advising and counseling skills.  
  • Evidenced maturity with a pleasing, well-balanced personality and with empathy for people and their special needs.
  • Ability to use discretion with confidential employee-related information and situations while partnering with constituents within the organization.    
  • Sound understanding of administrative principles and procedures; capable of effectively and efficiently manage multiple priorities, quickly evaluate complex issues and identify resolution.  
  • Proven ability to remain calm and have a calming influence on others while assisting workers through a crisis situation.
  • Ability to understand global conditions and differences to be able to relate and work effectively with personnel. 
  • Proven ability to work independently, as well as, collaboratively.    


Supervisory Responsibility

  • Direct supervision of the work and staff of the Missionary Services Team
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