Job Details

Requisition Number 17-0064
Title Assistant Quality Manager
Job Family Operations-CIG
Job Status Full-Time
Location Juda Whey
City Juda
State WI
Schedule 5:30 am - 2:00 pm; M-F

1st Major Area of Responsibility – QA/QC Program Development and Implementation  (Key Duties)

  • Serve as Lead SQF Practitioner or collaborate with them to develop and implement Food Safety & Quality, SQF fundamentals, and the Food Safety & Quality Plans across Enterprise, plant to plant and with Technology.  Has back-up responsibilities for, and is backed up by, as defined by the Facility Org Chart and Back-up Responsibilities chart.
  • Design the post-implementation facility SQF system, ensuring its integrity through validation and verification.
  • Lead complex projects such as studies affecting product quality, trials of new products or process improvements and similar work, either independently or at the request of Manufacturing Manager and/or Quality Managers.
  • Research, recommend, and implement value-added QA/QC innovation and process improvements, utilizing six sigma concepts, in the laboratory and/or production areas, such as investigating methods to improve time and capital efficiency, streamlining documentation, new technologies and/or equipment, and communication of quality information.
  • Collaborate with managers, Cheesemakers or Process Specialists, and department leaders, through pro-active and timely communication and interaction to:
    • Identify, evaluate and resolve plant product safety and quality issues as they arise.
    • Maintain and audit effective plant sanitation programs
    • Ensure proper equipment and plant sanitation through effective pre-operational inspections as well as monitoring “Clean      Equipment” and “End of Run” sampling
  • Design and lead facility utility surveillance programs to ensure compliance with Grande and regulatory standards, which includes, but is not limited to:
    • Monthly surveillance of facility potable and process water supply bacteriology
    • Monthly surveillance of facility compressed air bacteriology (at points of contact with pasteurized product)
  • Develop and manage a facility environmental bacteria surveillance program.
  • Perform queries and generate product quality versus specification graphs (from existing database).
  • Responsible for SOP/SSOP development and maintenance, including annual reviews.

2nd Major Area of Responsibility – Lab Operations  (Key Duties)

  • Manages the Lab Associates and coordinate lab activities and testing to ensure efficiency and accuracy.
  • Coordinate and review comparison testing for in-process and lab equipment and Associate testing performance monitoring including performing and/or coordinating necessary equipment calibration changes.
  • Be familiar with operating laboratory equipment and instruments such as centrifuge, analytical balances, ovens, microwaves, pH meter, IR analyzers and similar equipment as required.
  • Oversee creation of sub-lot composites to facilitate the necessary analyses and tests on products.
  • Coordinate and maintain adherence with Good Laboratory Practices (GLP’s).
  • Ensure lab equipment is kept cleaned and sterilized and instruments are calibrated.
  • Utilize just-in-time methods to purchase required laboratory supplies and maintain cost effective inventory levels.

3rd Major Area of Responsibility – Facility Training & Audit/Inspections  (Key Duties)

  • Responsible for developing and presenting quality training including; GMP, HACCP, sanitation, Allergen/Allergen Control and Food Defense.
  • Lead and/or participate in quality meetings including; preparation and presentation of graphical data and distribution of meeting minutes as requested, and attendance at Product Survey meetings to learn and provide valuable feedback/insight
  • Administer Design of Experiments, interpret results, identify cause and effect
  • Design a comprehensive plant audit program, including HACCP critical control points, Good Manufacturing Practices (GMP’s), plant housekeeping, sanitation (CIP units, manual cleaning), bio-security systems and compliance with federal and state inspection agency regulations. 
  • Maintain and audit glass and glass-like material monitoring program.
  • Responsible for regulatory inspections and/or customer audits, including routine regulatory sampling of products and water supplies. 
  • Carry out the investigation and resolution of customer complaints.

4th Area of Responsibility – All other duties and responsibilities as requested or required  (Key Duties)

  • Perform other duties and responsibilities as requested or required


  • Bachelor’s degree in Food Science, Microbiology, Chemistry, or related technical field required; or equivalent amount of work experience will be considered.


  • Minimum 3 years’ experience in QA/QC in a manufacturing environment under HACCP, USDA and/or FDA preferred.
  • Experience in GSFI (SQF, BRC, FSSC) or ISO-certified organizations preferred.
  • Knowledge of Federal, State, and Local food and water regulations, including CFR, FSMA, the PMO, and Bioterrorism Act.
  • Six Sigma training and certifications required.
  • Leadership experience and/or training preferred.

Job Skills Requirements

  • Demonstrated proficiency with Document Control and writing of Manufacturing and Laboratory Instructions
  • Strong training and communication skills at all levels, from manufacturing and laboratory to Operations Management
  • Advanced project management, leadership, and delegation skills; able to lead projects, assign tasks and achieve results through others
  • Organized and detail oriented
  • Proficient in Microsoft Office suite, basic experience with laboratory software and manufacturing databases

Licenses/Certifications – See Separate Chart

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