Job Details

Requisition Number 17-0312
Title IT Business Analyst II
Job Family Information Technology
Job Status Full-Time
Location Fond du Lac
City Fond du Lac
State WI
Schedule M-F 8-430 and as needed
Compensation Competetive Compensation Package
Description

1st Major Area of Responsibility – Requirements Gathering

(Key Duties)

  • Determine operational objectives by studying business functions.
  • Clearly articulate, organize and document business requirements.
  • Engage business partners to elicit detailed system requirements in a manner that seeks to improve existing business processes.
  • Identify system enhancements within the native application by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications.
  • Understand the base functionality of the system’s capability and work with Software Engineers to determine the best solution to meet the requirements.
  • Write detailed descriptions of user needs, program functions, and steps required to develop or modify systems.
  • Follow best practices for business analysis execution and management.

2nd Major Area of Responsibility– Project Execution

(Key Duties)

  • Help align existing and emerging business systems with the company’s business needs, expectations, and strategic initiatives.
  • Assist business partners, project managers and IT leadership in maintaining scope, optimizing benefits and minimizing risks of proposed projects; help manage expectations of users and management.
  • Assist in project delivery by participating in design reviews and walk-throughs to communicate systems designs and validate proposed solutions.
  • Adhere to project timelines and communicate status of tasks.
  • Understanding of project management methodologies such as Agile and/or Waterfall.

3rd Major Area of Responsibility – Quality Assurance

(Key Duties)

  • Plan, document, and execute application development quality assurance (QA).
  • Create and execute test cases and test plans.
  • Track testing and report on results to ensure system applications are free from defects.
  • Coach, mentor, and assist business partners in defining user acceptance testing, test cases, and plans.
  • Team with business partners and software engineers to ensure system enhancements are delivered as expected.
  • Follow best practices for quality assurance.

4th Area of Responsibility – Support and all other duties and responsibilities as requested or required

(Key Duties)

  • Transfer knowledge of system changes to the business partners and IT service desk for operational readiness through knowledgebase articles.
  • Manage ongoing relationship with business partner to drive satisfaction with IT.
  • Identify system break fixes versus system enhancements.
  • Enable, promote, and improve application development and project management processes.
  • Perform other duties and responsibilities as requested or required.
Requirements

Education

  • Bachelor’s degree in Information Technology or other related field required.  An equivalent level of experience may be considered.
  • Formal Business Analyst certification preferred.

Experience

  • A minimum of three (3) years of related work experience in a business/systems analysis role within the IT field.
  • Demonstrated experience working on large-scale, multi-functional projects.

Job Skills Requirements

  • Demonstrated ability to communicate in both verbal and written communication.
  • Demonstrated analytical skills.
  • Familiar with .NET programming languages.
  • Database and operating systems experience (SQL/Windows).
  • Solid working knowledge of current Internet technologies.
  • Experience at working both independently and in a team-oriented, collaborative environment.
  • Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
  • Must be able to learn, understand, and apply new technologies.
  • Strong skills and ability to troubleshoot issues quickly, and find solutions to solving them independently in a timely manner.
  • Able to multi-task, working on more than one issue simultaneously

 

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